Frequently Asked Questions | Maku

frequently asked questions

"Maku" is the Japanese derivative of the Chinese word "Magu," who was an ancient deity for hemp. Our logo is actually an ancient symbol for hemp from the Bronze Age.
As long as the hemp product contains less than 0.3% THC, then it is classified as hemp under federal law and is therefore legal to possess and distribute. However, although it is legal federally; many states still impose strict mandates to govern its distribution online and within brick and mortar locations. The states impacted are the following: Idaho, South Dakota, Nebraska, or Kansas.
We see our competitors as industry friends and recognize that we have a lot of great ones out there! Maku, however, offer the highest quality hemp oil at the lowest price on the market. We offer affordability for those who need it most. We also offer an exceptional rewards program and community base to celebrate your loyalty.
The safety of our customers is our #1 priority. We are working to host our 3rd party lab test(s) through our website in a much prettier form, but for now you may view our lab results using the link below: https://getmaku.com/pages/lab-tests
There is no such thing as FDA approval or organic certifications for hemp oil. However, this may change now with the new farm bill recently passed. Once the FDA opens the door for such approval, we will be approved as we are in the final stages of our ISO 9000 and GMP Manufacturing Certifications. Our MCT oil, however, is FDA approved. Additionally, our crops are cultivated using organic practices. You may view our lab tests here https://getmaku.com/pages/lab-tests.
We can't speak to other brands, but we can however, let you know about our products for you to compare. We extract our CBD from Cannabis Sativa with less than 0.3THC - this is often referred to as “Hemp”. We use whole-plant C02 extraction method that provides us with a full-spectrum of cannabinoids and concentration of CBD in our Maku Elixir. The reason our price varies so much in comparison to other brands out there is simply because we are passionate about bringing harmony to those who need it most at the highest quality for the lowest price.
It is unlikely that you will fail a drug test when using our products. However, our full spectrum help oil does contain trace amounts of THC. It is better to speak to your employer before use if this is a major concern.
Our hemp crops are grown in Colorado as the Florida heat is too much for them to handle.
When using Maku, you can fully expect to have a zen feeling of relaxation fall over your body like a gentle wave. Check out our blog to learn great information for beginner users. https://getmaku.com/blogs/learn
Full Spectrum CBD is extracted from Cannabis Sativa. We use whole-plant C02 extraction method that provides us with a full-spectrum of cannabinoids, essential vitamins, minerals, Omega fatty acids, flavonoids, chlorophyll, terpenes, and trace amounts of THC. Whereas, hemp Isolate is generally extracted from the plant stock and processed to remove all of the oils, plant material, waxes, chlorophyll, and more, leaving behind the pure Cannabidiol. Isloate extraction leaves behind naturally occurring ingredients from the plant which in exchange loses the synergistic balance that Full Spectrum CBD provides.
The use of hemp oil is documented by historical researchers. Their data predates back to 500 B.C! The human body contains a specialized system called the endocannabinoid system (ECS), which is involved in regulating a variety of functions including sleep, appetite, pain, and the response of your immune system. As a result, many have reported its almost magical relieving abilities.
Please see https://getmaku.com/pages/supplement-facts for all supplemental information.
MCT oil, or medium chain triglyceride oil, can help increase the natural benefits. It works by helping to ensure the maximum amount of compounds within the oil reaches your bloodstream faster so that the compounds can interact with the body's receptors.
Mixing hemp oil into food provides the same great benefits of using it sublingually, topically, or infusing into your favotire drink. In fact, for many, the taste of hemp oil may be too over powerering for them. Mixing the oil into food is a great way to add the oil to your daily routine in a sweet or savory fashion.
There have not yet been any side effects reported specifically with use of our Elixir's. However, recent studies composed over hemp oil/ cannabinol use indicate that some may experience "tiredness, diarrhea, and changes of appetite/weight. You may view the study here https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5569602/.
While we are aware that it is better to store oils in a dark container, we wanted for our customers to develop a more intimate relationship with the elixir. It is for this reason, we chose to have our product in a clear bottle to where the oils are visible in its natural form. The important factor here, is how the elixir is stored, which we do so in a cool dark space within a UV protected black product box.
This is a great question! Everyone reacts differently to the effect hemp oil provides. As a result, we recommend that you start small and build up. Our suggestions is to start with 1/2 a dropper and then build up by 1/2 from there. From here you will find the best ritual that works in harmony with your body.
Place desired amount of our hemp oil under your tongue and wait for about 30 seconds. This will activate your salivary glands and allow for the oil to be absorbed into your blood stream. After 30 seconds has passed, take a deep breath and then swallow.
There are 30mL per bottle
One bottle has 1 ounce of oil.
The hemp used to produce our full spectrum hemp oil are grown with organic and sustainable practices, but hemp, in general, is not a USDA certified organic product. Moreover, our hemp oil is made from NON-GMO, pesticide-free, industrial hemp that is tested consistently for contamination to ensure safe consumption. We provide lab tests to ensure safety is our number one concern. You may view them here https://getmaku.com/pages/lab-tests.
Our products are vegan as they do not contain any animal product or by product. Additionally, we do not test on animals.
Yes, all of our products are free of gluten.
Our Gummies are processed in the same facility, as peanuts, tree nuts, wheat, soy, and milk but do not actually contain nuts within the active ingridient list. All other products are free from any allergic reaction that may be caused as a result to nut exposure.
We ask that you please consult a medical doctor before taking this or any other supplement, if you are pregnant, nursing, or suspect a medical condition, or are taking any medication.
Our Elixir's are not intended to be vaped. We recommend using our products sublingually, topically, or infused into your favorite drink or food for optimal results.
The most transparent answer we can provide you here is that, there are many parents who use products similar to ours with their children. However, there are not enough studies to know at what measurement is the proper dosage. As a result, we suggest reaching out to a healthcare provider to ensure its in line for your kiddo's plan.
Our oils hold a shelf life of 2-3 years. For maximum longevity, be sure to store your oils in a dark cool space such as a kitchen or bathroom cabinet free from light exposure.
We are excited to offer free ground shipping on all orders! If you would like to choose expedited shipping, you are able to choose from first class for $2.66, Priority for $6.98, or Express for $24.66. Subscription orders automatically ship with free ground (yay)!
At this time, we are not able to add express shipping to subscription orders. You may, however, change your delivery schedule date through your account, or request that a harmony engineer assist you with changing the date by emailing support@getmaku.com
At this time we are only available to ship within the US and Canada. We hope to be able to ship to your country in the future!
Orders take 1-3 business days to process and 2-6 business days to arrive depending on where you live in the US. You do have the option to choose expedited shipping at checkout.
Shipping to Canada may take up to 21 business days and is contingent upon your local customs facility.
We ask that you please contact your local post office and file a claim. Once a claim number is received, please email support@getmaku.com.
We make subscription management easy! Simply sign into your account on https://getmaku.com/account > login > select manage subscriptions. From here you are able to modify your payment information, delivery address, skip a month or adjust quantities anytime you’d like. Need help? Call us at +1(833)-361-5007.
Simply login to your account at https://getmaku.com/account > select "manage subscriptions" on the top left > select "delivery schedule" > select skip under the desired month.
Oh no! Please reach out to us via email: support@getmaku.com or call us at +1(833)-361-5007. A harmony engineer is standing by to fully support you.
Oh no! We're sorry to see you go. Please call us at +1(833)-361-5007 to cancel your subscription. We may have a solution to match your needs and would love to hear your valuable feedback.
Please visit https://getmaku.com/pages/rewards and scroll to the bottom of the page to view all Karma by Maku information.